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Auto Follow Up automatically sends email follow up messages when a contact failed to reply to an email after a specified period of time. Users can choose to use follow up emails when the message is composed or they can select an already sent email and enable follow up for it. Auto Follow Up supports a variety of follow up options, so users can easily decide how to follow up on each message. The user can specify how long to wait for a reply before triggering the follow up email, enter the email content of the follow up message, choose how many follow up emails to be sent and how long to wait between them, select to be alerted or not before the follow up message is sent or manage follow up alerts.

This release, Outlook has adopted the Ribbon in the Inbox and all throughout Outlook. The purpose of the Ribbon in Outlook is to help you become more efficient in getting your work done – be that processing e-mail in your Inbox (Mail Home Tab), managing your Calendar (Calendar Home Tab), or doing work in Tasks (Tasks Home Tab). In designing the Ribbons, we strove for consistency so that you’ll always be able to look to the left side to create a new item or to the right side to find a contact – and to the middle to get what you need to do - done. In Mail, the center of the Ribbon is all about Quick Steps.

What are Quick Steps? Quick Steps are easy-to-use one-click buttons which perform multiple actions at once. If you file your mail, they can be a life saver – one click and that conversation is filed away and marked as read. If you send e-mail to the same people over and over – one click and you have a new email to your team. As your work style in Outlook changes, you can configure Quick Steps to work the way you do.

So you like to file your mail… It turns out that 70% of people file mail into folders in Outlook. In Outlook 2007, and every release before that, there were two ways of filing manually: either you dragged it to the folder or you clicked “Move to folder” and choose the folder. Enter Quick Steps: out of the box, the first two Quick Steps are all about filing your mail. The first Quick Step allows you to file mail into a folder (by default the last folder you filed mail into) and mark it as read in one click. The second Quick Step, Move to: ? is there to give you the idea that you could have a series of Quick Steps for each folder you file into regularly.

The first time you click on a Quick Step (other than Forward:FYI, Meeting Reply, or Reply & Delete) you’ll be prompted to set it up.

Once it is set up, you won’t see this dialog again. In this example, you can just click “1-Reference” in the Ribbon to file mail away.

Not into filing? Quick Steps still has something to offer! Have you ever been on a long e-mail conversation and you just need to get into a room and sort it out? Click Meeting Reply and set up a meeting with the people on the conversation. There are also a series of Quick Steps that rely on your corporate address book to help you: To Manager, Team E-mail, and Team Meeting. These default Quick Steps come prepopulated if your company’s address book knows your organization. If not, you can decide who is on “your team” the first time you click them.

Want to create your own? To create your own Quick Step, just click Create New or drop the gallery to use a template from New Quick Step fly out.

If you click Create New, you’ll be able to pick from a list of actions. Note that in this dialog you can also change the icon (just click on the dot in the upper left), pick a shortcut key, and write your own custom tooltip – to help you remember what this Quick Step is for.

Get more sophisticated: Manage your Quick Steps You can rearrange, duplicate, modify, and delete any Quick Step from the Manage Quick Steps dialog. And if you don’t like what you’ve come up with, you can always reset Quick Steps back to the defaults.

Tip: To get to this dialog quickly, just click on the small arrow in the lower right corner of the Quick Steps group in the Ribbon.

One trick to share with your friends Right click on any “move” Quick Step to easily navigate to that folder:

Or hold down the Control key while clicking on the Quick Step to navigate to the folder.

I hope that you enjoy using Outlook 2010 and Quick Steps. Please play around with them: I’d love to know which Quick Steps you use – maybe they will be defaults in the next Beta!

Melissa MacBeth
Program Manager

Note for IMAP users:

If you have an IMAP account and aren’t seeing Quick Steps, there is a known bug that may be the cause. To get Quick Steps back, right click on the Ribbon and click Customize Ribbon, create a new group in the Ribbon, and add Quick Steps to that group.

YouSendIt provides companies and individuals with the ability to transfer large files up to 2GB in size. The YouSendIt solution combined with our Outlook plug-in allows users to send large attachments right from their mailbox without worrying about file size limitations. Our Corporate Solution allows IT and network teams to easily manage all users by integrating and centrally managing large file sending right from Outlook. Registration required.

This utility allows an Outlook user the ability to easily select the From address of the new, replied or forwarded message. The message can be replied with the same From address as original message has been sent to. You can also set a different signature for each e-mail address.

Outlook COM add-in for Exchange Server users who need to send mail from a second mailbox. The add-in ensures that messages sent with the second mailbox's From address or deleted from the second mailbox stay in the Sent Items or Deleted Items folder of the second mailbox. Version 7.4.0.1

COM add-in for Outlook 2003/2007 that automatically fills in the correct From address when the user is responding to a message in another user's Exchange mailbox. (Use it with the UniSent add-in from the same site. UniSent keeps the outgoing messages in the Sent Items folder of the other users mailbox.) Version 1.7.0.4

CentralUniSent utility ensures that messages sent from mailboxes users have 'Send as' permission on will be moved to the Sent Items folder of the mailbox the message was sent from. Also you can easily see who was the original author of the message. This application is an Exchange store event sink.

"In our last fiscal year (July 2008-June 2009), more than 4.7 million people began the switch to Exchange and SharePoint from Notes", Exchange marketing director Julia White posts on the Unified Communications blog.

Cost savings is the number one driver for migrations, according to the post. Another key driver for migrations is the launch of Exchange Online and SharePoint Online. If you're considering the move to cloud-based services, Microsoft services offer plenty of choice for customers of all sizes. Julia notes that large Notes shops - including Coca-Cola Enterprises, GlaxoSmithKline, and Ingersoll Rand - are making the move from Notes to Exchange Online. Read more in Millions Switch To Exchange And SharePoint From Notes on the Unified Communications blog.

 

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Hello everyone. My name is Alessio Roic and I’m a Program Manager on the Outlook product team here in Redmond. Today I will cover how to connect to your Hotmail accounts in Outlook 2010.

In previous versions of Outlook, connecting to Hotmail accounts could be done using one of the following methods:

• Creating an HTTP account (also known as DAV protocol) – this allows users to establish a basic connection to their Hotmail mailbox and to synchronize their Inbox only.
• Installing Outlook Connector (OLC) 12.1 – the OLC provides a richer experience, as it allows viewing and updating your Hotmail Inbox, Calendar and Contacts in Outlook.

In order to get your Hotmail and Windows Live Inbox, Calendar and Contacts in Outlook 2010 you need to install Outlook Connector 14 (OLC 14). OLC 14 is the next version of the Outlook Connector and it is currently in Technical Preview mode and is to be used with only with the Outlook 2010 Technical Preview.

OLC 14 offers the highest level of reliability and feature richness when connecting Outlook to your Hotmail account

• Outlook Connector 12.1 is not compatible with Outlook 2010. However, OLC 12.1 continues to be the recommended method for connecting Hotmail to Outlook 2003 and 2007.
• As already announced to all Hotmail users, the DAV protocol will no longer be used starting September 1, 2009 and as such it is not supported in Outlook 2010. For more details, please see the related Windows Live Wire blog.

Let Outlook 2010 determine if you need OLC 14 and install it for you

We are working hard to make sure that the experience of moving to Outlook 2010 is as smooth as possible when it comes to accessing your Hotmail accounts. Outlook 2010 is able to determine when OLC 14 is needed and points you to the correct download location for the OLC 14 package.

This detection occurs in two scenarios:

1. Upgrading to Outlook 2010 with a profile that contains at least one DAV and/or OLC 12 account

If your Outlook profile already included a Hotmail account, Outlook 2010 shows a dialog to indicate that in order to continue synchronizing between Outlook and the service you need to download and install Outlook Connector 14. Clicking on “Upgrade Now” automatically starts the download of the OLC 14 package. Should you choose “Remind me later” you will still be able to browse the previously downloaded data for the Hotmail account, but you won’t be able to synch until OLC 14 is installed.
Once Outlook 2010 is open the following message will be displayed in the main Outlook explorer if OLC 14 is needed:
Should you chose not to download the OLC and dismiss the message, Outlook offers another redirector in the BackStage – just select the Hotmail account in the account picker and the following prompt will appear:
Clicking on the Upgrade Now button will automatically start the download of the OLC 14.

 2. Adding a @hotmail.com, @live.com or @msn.com accounts through the Add New Account dialog

Should you choose to add a new account that uses the @hotmail.com, @live.com or the @msn.com domain and OLC 14 is not installed, Outlook 2010 will prompt you to download and install it:

Note: Should you choose not to install the OLC 14, Outlook 2010 will attempt to establish a connection to the server using the POP protocol. However this method only allows downloading your mailbox, while Outlook Connector also lets you view and update their Hotmail and Windows Live Inbox, Calendar and Contacts in Outlook.

Thanks!

Alessio Roic

Outlook Program Manager

EasyLinkMail threads multiple emails of the same topic and creates one single email with duplicates removed automatically. A great and easy to use tool for organizing email topics. It makes it easy to find out who said what and when from all participants’ in just one single email that sorted in chronological order. For Outlook 2003/2007. Version 3.